In a survey they did with the owner BblackBerry 6000, 70 percent of them claiming to want to upgrade to a
BlackBerry cell phone 10. The percentage is quite high, considering that so far banya BB phone owners who want to switch to another platform. Especially in Indonesia BB users often experience problems in the network BlackBerry Messenger (BBM).
Most BB users surveyed admitted these are loyal users of mobile phones from Research in Motion (RIM) is. 40 percent say that it has been using BB for 3 to 5 years, and 27.4 percent said they have had more than 5 years BB.
In addition, many mobile phone owners who feel less comfortable BB with full touchscreen mobile phone. Some 68 percent said they have a physical keyboard more than touchscreen. And, what makes the BB users remain loyal? The first answer, which is 25 percent of them liked the features of email and 23 percent liked the features of BBM. Meanwhile, 20 percent said he was happy with the ease of use of mobile BB.
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